How to track my order
How to track my order correctly?
1.You will get an email automatically sent by the system after we fulfill your order
Hence, please make sure you fill in the correct email address and do not fill in the random email, which will lead to a miss of your tracking number. Moreover, sometimes the notification email will go into your junk mailbox, so you might track your junk email box after your placed order.
2.Check your track and trace number
You can check your parcel with the tracking number mainly at www.17track.net, or like aftership.com.
3.Why there are two different tracking numbers when I check my tracking?
Firstly, the tracking number is divided into 2 parts, the first part is from our warehouse to the destination country. And the second tracking code is generated by your local shipping company. For example, your tracking number is UG313XXX57YUP, and the red part of the picture is the destination tracking number, you can track it with your local shipping company with the second part of a tracking number.
4.There are frequent local shipping carrier companies under the list, please find by your country name, and it's part of them not all of them, if you couldn’t find the correct information please contact [email protected], with your order number.
|
Country |
Service Supplier |
Search URL |
Telephone |
| Australia | Auspost | https://auspost.com.au/mypost/track/#/search | |
|
Austria |
DPD |
https://www.dpd.com/nl/en/receiving/track/ |
|
|
Belgium |
Bpost |
https://www.bpost.be/en |
22785126 |
|
Brazil |
PostNord Sweden |
https://www.postnord.se/en/our-tools/track-and-trace |
Telephone: 0771-33 33 10 |
|
Brazil Correios |
https://correios.com.br/ |
||
|
Canada |
Canada Post |
https://www.canadapost-postescanada.ca/track-reperage/en#/home |
1-866-607-6301 |
|
Costa Rica |
Correos |
https://correos.go.cr/rastreo/ |
|
|
Czech Republic |
DPD (DE) |
https://www.dpd.com/de/en/empfangen/sendungsverfolgung-und-live-tracking/ |
|
|
Denmark |
PostNL International Mail |
https://www.postnl.nl/en/ |
|
|
France |
Colis Prive |
https://www.colisprive.fr/ |
0 806 000 250 |
|
Germany |
DHL Paket |
https://www.dhl.com/de-en/home/tracking.html |
+49 (0) 228 902 435-11 (Domestic)* |
|
Greece |
ELTA |
https://www.elta.gr/en-us/personal/tracktrace.aspx |
(+30) 8001182000 |
|
Iceland |
Pósturinn |
https://posturinn.is/en/individuals/receive/track-shipment/ |
5801000 |
|
Ireland |
Fastway (IE) |
https://fastway.ie/courier-services/track-your-parcel/ |
+353 1 4242 900. |
|
Israel |
Israel post |
https://israelpost.co.il/en/itemtrace/ |
171 |
|
Italy |
Poste Italiane |
https://www.poste.it/ |
803.160 |
|
Japan |
Sagawa |
https://k2k.sagawa-exp.co.jp/p/sagawa/web/okurijosearcheng.jsp |
050-3032-9151 |
|
FedEx |
https://www.fedex.com/ja-jp/tracking.html |
Toll-free: 0120.003200 Calls from within Japan: 043.298.1919 Calls from abroad: +81.43.298.1919
|
|
|
Japan Post |
https://trackings.post.japanpost.jp/services/srv/search/?locale=en |
0120-5931-55 |
|
|
Korea, South |
Korea Post (Domestic) |
https://www.koreapost.go.kr/ |
(+82) 1588 1300 |
|
Malta |
Maltapost |
https://www.maltapost.com/tracking#/tracking |
(+356) 212 244 21 |
|
Mexico |
Correos |
http://www.portal.correosdemexico.com.mx/portal/index.php |
+52 01 800 701 7000 |
|
Luxembourg Post |
https://www.post.lu/en/particuliers/colis-courrier/track-and-trace |
8002 8004 |
|
|
PostNL International Mail |
https://www.postnl.nl/en/ |
|
|
|
New Zealand |
NEW ZEALAND POST |
https://www.nzpost.co.nz/tools/tracking |
In NZ: 0800 501 501 |
|
Norway |
Posten |
https://www.posten.no/en/ |
22 03 00 00 |
|
Peru |
Serpost |
http://www.serpost.com.pe/ |
5115110 |
|
Poland |
Poland Post |
https://postal.ninja/en/p/poczta-polska/tracking |
|
|
Portugal |
CTT |
https://www.ctt.pt/feapl_2/app/open/objectSearch/objectSearch.jspx?lang=def |
21 047 16 16 |
|
Russian Federation |
Pochta |
https://www.pochta.ru/en/ |
8-800-1-000-000 |
|
Singapore |
Singapore Post |
https://www.singpost.com/track-items/ |
011 65 6841 2000 |
|
Slovenia |
Luxembourg Post |
https://www.post.lu/en/particuliers/colis-courrier/track-and-trace |
8002 8004 |
|
Slovenia |
Slovenia Post |
https://sledenje.posta.si/Default.aspx |
080 14 00 |
|
Spain |
Correos |
https://www.correos.es/es/en/individuals |
+34 900400004 |
|
Sweden |
Early Bird |
https://earlybird.delivery/tracking/ |
|
|
Switzerland |
Swiss Post |
https://service.post.ch/ekp-web/ui/list |
+41 848 888 888 |
|
United Kingdom |
Royal Mail |
https://www.royalmail.com/track-your-item |
03457 740 740 |
|
United States |
USPS |
https://www.usps.com/ |
1-800-275-8777 |
|
DHLECOMMERCE |
https://ecommerceportal.dhl.com/track/ |
|
If you have any questions related to your delivery, please contact our Customer Care team at [email protected]
Contact Number: +1 646 236 8775(Text/Whatsapp)
Repair&Return Address: Room321, 3th Floor, No.C Building Wangxunzhihuizhongxin, Kejidong Road, GaoXin District, Fuzhou, Fujian, China
